City of Corner Brook Organizational and Operational Review Report Finalized 1 October 2014
Written by Administrator on October 1, 2014
Organizational and Operational Review Report Finalized
KPMG have concluded their report of the Organizational and Operational Review of the City of Corner Brook.
“Council and senior staff have had an opportunity to review the report, said Mayor Pender. Earlier today I had
an opportunity to brief some of our staff on the report and will make myself available to meet with other staff
who work outside City Hall over the next few days.”
According to Mayor Pender, “At this point Council has only received the report. The recommendations from
the report will lead to further discussions and collaboration between Council and staff. We will use the report
to guide us in our decision making as we work toward developing an effective delivery model for the provision
The report includes forty-one recommendations for organizational and operational changes. “Some of the
recommendations can be implemented fairly quickly, said Mayor Pender, while others will require more
discussion.” “The first recommendation in the report is to hire a City Manager, and Council has already
Highlights of other recommendations include:
• Realignment of reporting structures and relationships
• structuring departments to reflect functional responsibility,
• review corporate wide processes in the delivery of services and staffing,
• develop strategies to deal with regional matters,
• investigate opportunities for external stakeholder partnerships
• develop a strategic plan
“Each recommendation in the report will be individually considered and examined by Council in consultation
with staff” stated Mayor Pender.
“Council was very appreciative of the openness and candor of everyone that contributed to this review. In
excess of one hundred different stakeholders provided input through the engagement process. Now our focus
will be to build on what we learned through this process.”
An electronic version of the report can be viewed here.