City of Corner Brook Organizational and Operational Review Report Finalized 1 October 2014

Written by on October 1, 2014

cornerbrookcrestOrganizational and Operational Review Report Finalized

KPMG have concluded their report of the Organizational and Operational Review of the City of Corner Brook.

“Council and senior staff have had an opportunity to review the report, said Mayor Pender. Earlier today I had

an opportunity to brief some of our staff on the report and will make myself available to meet with other staff

who work outside City Hall over the next few days.”

According to Mayor Pender, “At this point Council has only received the report. The recommendations from

the report will lead to further discussions and collaboration between Council and staff. We will use the report

to guide us in our decision making as we work toward developing an effective delivery model for the provision

The report includes forty-one recommendations for organizational and operational changes. “Some of the

recommendations can be implemented fairly quickly, said Mayor Pender, while others will require more

discussion.” “The first recommendation in the report is to hire a City Manager, and Council has already

Highlights of other recommendations include:

• Realignment of reporting structures and relationships

• structuring departments to reflect functional responsibility,

• review corporate wide processes in the delivery of services and staffing,

• develop strategies to deal with regional matters,

• investigate opportunities for external stakeholder partnerships

• develop a strategic plan

“Each recommendation in the report will be individually considered and examined by Council in consultation

with staff” stated Mayor Pender.

“Council was very appreciative of the openness and candor of everyone that contributed to this review. In

excess of one hundred different stakeholders provided input through the engagement process. Now our focus

will be to build on what we learned through this process.”

An electronic version of the report can be viewed here.


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